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Then check whether the Toshiba external hard disk can be detected or not. There were some I omega software's but got removed after formatting. Any assistance in finding an acceptable driver would be greatly appreciated. Do know you how to fix this issue? I cannot get windows 8 to recognize the Toshiba Canvio dwc Quick Fix 2: IllidanS4 Commendable. Any help would be appreciated. I had the same issue, and thankfully, simply reading the enclosed manual helped. Ask a question and give support. If you are having a similar problem on your external hard drive of Toshiba, Seagate, SanDisk, Samsung etc, don't worry. Browse Search. Yes, my password is: Menu Menu.